Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use LiveLife.

Last updated: August 2025

Our Commitment to Privacy

At LiveLife, we understand that managing your insurance information requires trust. We are committed to protecting your privacy and ensuring that your personal and insurance data is handled with the highest level of security and care.

This Privacy Policy describes how LiveLife ("we," "our," or "us") collects, uses, and shares information about you when you use our insurance management platform and services.

Information We Collect

  • Personal identification information (name, email, phone number, address)
  • Insurance policy details and documentation
  • Payment and billing information
  • Usage data and platform interactions
  • Device information and IP addresses

Website Enquiries and Reviews

  • The contact form collects your name, phone number, optional email, the service you are interested in and your message
  • The review form collects your name, star rating and optional review text
  • This information is stored securely in our Google Sheets account and used only to respond to you or, with your permission, to publish your review
  • We do not sell this information or use it for unrelated marketing
  • To access, correct or delete your enquiry details, email livlife.assist@gmail.com or call +91 99300 06800

How We Use Your Information

  • Provide and maintain our insurance management services
  • Send policy renewal reminders and important notifications
  • Process payments and manage your account
  • Improve our platform and develop new features
  • Comply with legal obligations and regulatory requirements

Information Sharing

  • We do not sell, trade, or rent your personal information to third parties
  • Information may be shared with insurance providers as necessary for policy management
  • We may share data with trusted service providers who assist in our operations
  • Legal authorities may receive information when required by law
  • Anonymous, aggregated data may be used for research and analytics

Data Security

  • Industry standard encryption for all data transmission and storage
  • Regular security audits and vulnerability assessments
  • Multi factor authentication and access controls
  • Secure data centers with 24/7 monitoring
  • Employee training on data protection and privacy practices

Your Rights

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of non essential communications

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us. We're here to help and ensure your privacy concerns are addressed.

Email: livlife.assist@gmail.com

Phone: +91 99300 06800

Address: Arihant Enclave, Opposite Sai Sadan, Kandivali, Ashok Nagar, Kandivali East, Mumbai, Maharashtra 400101